• November 2020

Event broadcasts Create broadcasts directly from events that will be delivered to all the attendees of the event.
Broadcast statuses Get a more detailed breakdown about the delivery status of each individual email address.
Locate an email address All email addresses in the system must be unique. If you try to add an email address that already exists to a new contact you get a helpful message that provides a link to that contact so you can easily locate and review it.
Account creation When someone subscribes as a member they are now immediately prompted to create a password to set up their account making the process much easier.
Event booking process The details of the first attendee are now pre-filled from the details of the person placing the order. This helps avoid situations where people may mistype their own details causing a duplicate contact record to be created.
Booking notifications When booking onto an event a booking notification email is sent to every attendee with an email address. Previously this was optional.


  • October 2020

Declarations Declarations are a simple way to ask people to confirm acceptance of your terms of service, privacy policy or other requirements. This feature adds mandatory checkboxes to your forms and provides a neat link to more information.
Proxy membership plans Create membership plans that allow one person to subscribe on behalf of another. This could be a parent buying for a child or an adult buying for a partner or friend. The buyer remains responsible for ongoing payment.
Clone a membership plan Copy all the settings and form layout options from an existing plan.
Embed site-wide code Embed code into the <head> and <body> tags of your website.
Hide tickets Prevent tickets from being displayed on your event.
Theme coloured boxes Choose a theme colour to be applied to any <div> with the class "box"
Preferences Communication, directory and gift aid preferences are now displayed together on a persons contact record.
Open Graph Open Graph settings have been updated to improve how your web pages look when shared on Social Media.


  • September 2020

Customise emails Add your own message to customise the emails that are sent when people complete forms on your website.
Confirm user accounts When someone registers an account on your website they need to verify their email address. If they are unable to do this for some reason you can now manually confirm the account on their behalf.
Paragraph text field When creating custom fields you can now choose Text (paragraph) as the input type. This provides a larger box to type in, suitable for fields like descriptions or biographies.


  • August 2020

Membership page Your membership page can now automatically display a list of the membership plans you offer. No need to manually create the layout and create links to the subscription forms.
Donation widget You can now customise a widget on your donate page to provide suggested amounts for people to give. No need to manually create links to specific donation forms.
Communication preferences You can now choose on which types of form you want communication opt-in checkboxes to appear.
Button links This option is now a checkbox inside the link dialog box making it easier to create button links.
Contextual editing The contextual toolbar that you see when viewing website pages now remains visible as you scroll making it easier to make quick edits.


  • July 2020

SCA compliance The White Fuse - Stripe integration now uses Stripe Connect to comply with Strong Customer Authentication regulations.
Recurring card billing Stripe Connect allows you to offer recurring credit/debit card billing for membership and donation subscriptions.


  • May 2020

Joint membership It's now possible for a person to share their membership subscription with others. You can specify the maximum number of joint members for each plan.
Merge contacts If you find duplicate people or organisations you can now combine them with a dedicated merge tool. Details and activity for both contacts will be preserved.
Directory profile images Profile images can now be added to contacts by admins or users. You can choose to display these in your online directories.
Other improvements The contact search facility is now more reliable
Membership plans can now have a quarterly frequency
Donations can be categorised to a campaign
The donations feature can be disabled if you don't want to use it


  • February 2020

Clone broadcasts There is now an option to easily clone an existing broadcast. This is handy for re-sending content or starting something new using a previous email as a template.
Test broadcasts You can quickly send a test to a nominated email address without having to send the broadcast itself.
Cancel invoices You can now cancel invoices if you know you are never going to receive payment for them. A record will be kept in the system but you will no longer be prompted to mark them as paid.
Delete payments In the rare cases when you need to delete a record of payment you now can. The associated invoice will automatically be marked as unpaid.
Create an account It's now easier for your members and website visitors to create an account with a permanent link in the header of your website to 'Create an account'.
Contact created note Whenever a contact is created a note is added to their record telling you exactly how and when the contact was created.


  • December 2019

Subscription statuses New statuses for Overdue, Expired and Cancelled make it easier to view and manage subscriptions.
Renewal reminder emails Membership plans can be set to issue automated renewal reminder emails with relevant payment instructions.
Reports New reports for Donations, Gift and and Membership subscriptions make it easier to manage specific workflows.
Calendar invites Attendees receive an event invitation to easily add to their calendar.


  • October 2019

Organisational membership Allow membership subscriptions to apply directly to organisations and individuals at that organisation to be affiliated with the membership to receive benefits. Customise the members fees and number of permitted affiliates for each subscription.


  • September 2019

My account Your contacts can now access and edit more of the information you hold about them. Once logged in they can go to 'My account' to edit their profile and communication preferences and view more information about their current membership or donation subscriptions.
Directories You can now publish directories of people or organisations to public or member-only pages. You can specify which contacts are included in the directory and also which information is displayed about each contact.


  • August 2019

New toolbar The toolbar has been improved to make it quicker and easier for you to navigate the system and perform admin tasks.
New event management screen You now have access to all your past and future events directly from the toolbar. Events have a new Event management screen making it easier for you to manage tickets and bookings.
Multiple subscriptions A contact can now have multiple membership subscriptions simultaneously. Administrators can create an additional membership subscription on behalf of a contact, or they can sign up for a second subscription themselves through a membership joining form. Contacts can also have multiple donation subscriptions simultaneously.


  • July 2019

Event attendees When a person places an order, a contact record is created in the database for every attendee. Previously event attendees were stored separately.

Terminology has been improved and screens that used to be called Attendees are now called Bookings. The person's contact information is stored in the Contact record, booking information is stored in the Booking record and the two are linked together.

  • Admins can cancel bookings. This will put the ticket back into circulation for someone else to book.
  • Admins can manually create bookings on behalf of people.
Record event attendance You can now track whether people attend your events. You can edit any booking and check the box that says mark as attended. You can also access this option from the action menu (...) in the table of bookings.
Contact information on event booking forms It's always been possible to take event-specific information at the point of booking by adding questions to the booking form. Now you can also collect more contact information by displaying Standard fields and Custom fields that are already created in the database.
Email notifications to attendees Previously only the person placing an order received an email notification. Now, the person placing an order can choose whether the attendees should also receive an email notification. 
Email notifications of new membership subscriptions Anyone with the role Admin will receive an email notification when a new person completes a membership joining form.


  • June 2019

Payment by manual invoice You can now set events and membership types to allow payment by manual invoice. 
Add existing GoCardless mandates Add a GoCardless mandate ID directly to a contact and it will be used to bill future subscription charges for that person. They don't need to create a new mandate through White Fuse.
Invite people to add a payment method If you want to request that people set up a Direct Debit payment method you can send one generic link to everyone to a simple form. They don't need to create an account or log in.
Gift aid on memberships Collect the gift aid declaration when new members join online. You can export a list of eligible payments and submit this to HMRC to claim back gift aid. 


  • April 2019

User interface improvements The admin user interface has been overhauled to make it quicker, more intuitive and easier to use. The actions you need at any given point are now easier to find.


  • March 2019

Email broadcasts Send bulk emails to your contacts directly from within you White Fuse contact database. No need to maintain a separate email marketing tool with a duplicate list of contacts. It's easy to target members, newsletter subscribers or build your own ustom lists based on other criteria. 


  • January 2019

Customise event booking Add custom questions to the event booking process for taking information about attendees.
Customise membership joining Add custom fields to the membership joining process for taking information about people as they join.
More options for segments Specify more membership attributes, dates and custom fields when creating segments.
Accessibility improvements Contact editing, modal windows and content promotion have all been improved for greater accessibility. There are also 'Skip to title' and 'Skip to main content' links to aid navigation.


  • December 2018

Custom forms Create and customise your own forms that can be added to any page and will submit information directly to a contact record or ask additional questions. 


  • November 2018

Custom fields Create custom free text and multiple choice fields that apply to all contacts.
Update payment method Members can update their payment method for an existing subscription from their 'My account' page. This also allows members who do not currently pay by Direct Debit to set this up without changing their next payment date.
Simpler joining process New members can join online without having to create a user account.
Preferred communication methods Allow people to choose a preferred method of communication (email. phone, post etc.).
Find any content View a list of all website content; search or filter by content type.


  • October 2018

Optional form fields Optionally turn off phone, and message fields to create simpler forms.
Address field on forms Optionally add address fields to forms.
Import into groups Specify multiple groups for when importing contacts into the database.
Recently deleted contacts Access a list of recently deleted contacts to permanently delete people.
Segments Create segments of people based on live updating criteria.
Organisations Create contact records for organisations and associate people with organisations.


  • September 2018

Page editing Various page editing tools have been collected into one edit screen making it easier to manage the various attributes of your website page content. The menu label has been moved back to the main content screen for quicker access.
Page layout The terminology and control of the different page layout options have been improved to make it more intuitive.
Create subpage shortcut Quickly add new subpages to any section of your website with a contextual link in the on-page edit bar.
Contacts UI The user interface for contacts has been refined to make it easier to manage information about people.


  • August 2018

Consent options Customise the communication consent options you make available on forms.
Cookie notice If you integrate with Google Analytics a notice will be displayed to all visitors asking them to accept the necessary cookie.
Primary email address The Primary email address for a contact must be unique within your database. This makes it easier to create user accounts and send email broadcasts without confusion.
Title field Contacts in the database can have a title (Mr, Mrs, Ms, etc...)
Address location Addresses can have a location name such as the name of an organisation or business.


  • July 2018

Page layout Instantly create a rich submenu on your overview page that will automatically display the Title, Introduction and Featured image for all subpages. The menu automatically sorts and updates when you change subpages so you never have to worry about editing content on your overview pages again.
Featured image on pages Featured images can be added to normal pages as an alternative to the Banner image. These are displayed in the title area and also in overview submenus.
Fit and fill options On all Featured image fields you can choose 'Fill to have your image cropped to fill the space or 'Fit' to ensure all your content will be displayed. The latter is good for logos or images with text.
Updated edit controls Tools for editing pages are now separated into 'Content' and 'Settings'. Controls that you might only edit occasionally are under 'Settings'.
Deprecated archive feature The Archive on Posts and Events has been removed.
Past events For events there is now a 'Past events' link at the bottom of the list of upcoming events.
Pagination On Posts, Events and Resources there is now standard pagination in place of the old archive functionality.
Theme borders Add stylised borders to the banner, footer and signposts
Theme variables Take more control over fonts, corner radii and choose a new 'wide' setting for the entire website
Create user account on import When importing contacts immediately create a user account for them


  • June 2018

Membership sign-up Members can join online through one simple form.
Membership payments Membership fees are taken by Direct Debit. Memberships can be annual or monthly and renew automatically until cancelled.
Restricted content Any page of content can be restricted to members only. Restricted standard pages do not show at all to non-members. Resources, posts, events and stories show a teaser to non-members to promote your membership scheme.


  • May 2018

Contact import Import people into the contact database from a CSV file.
Notes Make plain text notes on contacts.


  • April 2018

Introduction fields Posts, Events and Resources have a plain-text introduction field. If any text is present in this field then it is displayed in the teaser that is shown for the content on the respective list pages. If not then the first paragraph from the body is shown instead.
Export tools Export data from a variety of sources including form submissions, contacts, event attendees and donations.
Manage website administrators Create and remove website administration accounts that allow staff to log in and edit the website. 
Event promotion Choose which event is promoted to the homepage.


  • March 2018

Event booking Your visitors can now book tickets for your events directly on your website. You can create multiple ticket types with predefined availability. You can manage and view orders and attendees and take payments through your Stripe integration.
Homepage feeds Homepage feeds for built-in content types no longer show up if that content type has been deactivated, regardless of whether or not you still have content items in that list.
Subscriber opt-in feature On all built-in forms there is now a subscriber opt-in checkbox. Their consent to receive communications is recorded in the contacts database.
Feature management Integrations such as Twitter, Stripe, Google Analytics and Go Cardless can now be managed directly by administrators.
Contacts The database tab in the toolbar is now called 'Contacts'


  • January 2018

Logo size The logo can now be larger, useful if yours includes small text.
Feature font The full library of Google fonts is now available for use in headings, signposts and quotes.
Friendly URLs All page URLs now include the page title automatically.
Bug fixes Deleted items now don't show up in archives.
Selected categories have an active style.
Special characters cannot be used in category names.
The text editor has been updated.
Feature architecture Integrations such as Twitter, Stripe, Google Analytics and Go Cardless have been restructured to make it easier to manage, test and edit your settings for these features.


  • December 2017

Dated resources Add dates to your resources. Dated resources will show first and appear in date order.
Form submissions When someone fills in a form on your website, a new contact will be created in the database if one doesn't already exist.


  • November 2017

Contact groups Organise your contacts into groups. There's no limit to the number of groups you can create or the number of groups a contact can be added to.
Activity feed See a view of all the activity of a contact directly on their contact record page.
Password change Fixed an issue preventing some users from being able to update their password.


  • October 2017

New toolbar Access activity, database and settings directly from the main toolbar.
Stories feature Tell compelling stories about your work and easily promote them on your homepage.
Promoted resources Promote resources on your homepage. Your website automatically picks the best display format based on the number of resources promoted.
Signpost picker Get instant feedback on the signposts you've selected on a page.
Contact forms Create and manage website forms to gather people's details.


  • Older updates

Updates prior to October 2017 have been archived.