Why use White Fuse?

White Fuse is a cloud-based software platform that enables charities to grow online. You can create a public-facing website with a host of interactive features that enable you to keep track of activities and contacts in an organised way.

White Fuse is always kept secure and up-to-date so you don't have to worry about the technical aspects of your online presence.

Can I get help getting started?

You can get started for free with no set up fee and a 30-day free trial. We will guide and support you as much as you need as you create your website. We also offer additional paid services if you would like more help. These include:

Do you offer training?

Yes. As part of your free setup we will provide training to ensure you understand how to use the software. We can also provide paid training for additional staff or more advanced skills. Contact us for details.

What's included in the monthly fee?

Your monthly subscription fee provides the following.

  • Access to all the features
  • Unlimited administrator accounts
  • Unlimited support
  • Unlimited transactions with zero commission
  • Unlimited email sending
  • Regular maintenance and backups
  • Security updates
  • Website hosting

What does unlimited support cover?

Our expert support team will help you with technical, design and strategic questions so that you can get the most out of White Fuse. We can offer training if new people join your team, fix problems and offer best-practice advice.

Will our data be secure and safe?

Yes. White Fuse is always up-to-date ensuring that all customer data is safe and secure. White Fuse also has a range of tools to help you comply with GDPR data protection legislation.

What is the ongoing contractual commitment?

Payment is monthly by Direct Debit. There are no annual contracts so you can cancel anytime. All your content and data remains yours and you can take it elsewhere at any time if you want to switch to a different platform.